Knowledge Base

[vc_row css=".vc_custom_1681832814814{padding-bottom: 50px !important;}"][vc_column][vc_column_text]Cybercriminals are crafty, and phishing is one of the most common traps we see people fall for. A play on the word fishing. Criminals use emails pretending to be a well-known organization to cast their "bait," hoping the recipient will "bite" by providing them with the information criminal has requested. Often, these scams come in the form of emails claiming to be...

[vc_row][vc_column][vc_column_text]The My CreativeTek page is a great resource!   The page provides many helpful links, including My Portal, where you can sign in to your account and remotely access your computers from anywhere. If you don't have an account yet and would like remote access to your work computer, submit a support request, and we'll set up your account.   This page also displays our recent blog posts, where...

[vc_row][vc_column][vc_column_text]Add a signature to your emails for a professional touch.   The contact information contained in your signature can be almost as important as the email itself.  If someone needs to follow up with you, they should immediately know how to find you. As you create your signature with the instructions below, keep in mind a few pointers: Your emails can form a first impression in...

[vc_row][vc_column][vc_column_text]If a coworker shared their calendar with you, but you lost the invitation, you can add their calendar to your Outlook as follows:   Open Outlook Go to Calendar On the left pane, right-click on My Calendars or Shared Calendars (your preference) Go to Add Calendar > Open Shared Calendar Type the complete email address of your coworker in the text box Click OK [/vc_column_text][vc_empty_space height="20"][vc_column_text]That’s it.  You should now see your coworker’s shared calendar.  Depending on the privileges...

[vc_row][vc_column][vc_column_text]Some times it’s necessary to change your computer’s sleep settings.  For example, when you’re expecting to receive unattended remote support from CreativeTek.   This is how you set your computer to never sleep: Click on Start Type “Edit Plan Settings” in the Start menu search box Click on Edit Plan Settings in the search results Next to Put the computer to sleep, select Never Click Save   Note: If the device you’re working on is a...