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Accessing your work computer from home

Note:  Before getting remote access to your work computer, the CreativeTek account administrator for your organization must submit a written request.


Setup Part 1: Setting up a Splashtop Account

  1. A CreativeTek agent will share the computer with you via Splashtop.
  2. If you already have a Splashtop account, move on to Part 2.  Otherwise continue to the next step.
  3. You will receive an emailed invitation from Splashtop.  Accept this invitation to create a Splashtop account.  Create a password you can remember.


Setup Part 2: Downloading the Splashtop Business app

  1. On your home computer, download https://www.creativetek.net/splashtopbusiness.exe
  2. Run the installer file and follow the steps to install Splashtop Business
  3. After installation, open the Splashtop Business app
  4. Log in to the app using the email address and password from Step 3 in Part 1
  5. The first-time login requires authentication, check your email and click on the authentication link sent to you by Splashtop
  6. After authenticating, return to the Splashtop app and click log in again
  7. Now you can remote into your work computer by clicking the Connect button to the right of the computer name


Tip:  If you have two monitors at work, but only one at home, you may want to unplug one of the monitors from the back of your work computer.  Having fewer monitors at home than you have at work may require you to switch between monitors constantly in the Splashtop app.  Alternatively, you can add another monitor to your home computer if supported.

Jazmin Mehne

Customer Engagement Specialist - Meet Jazmin, the tech superstar who's been with CreativeTek for over a decade! What started as an internship in high school blossomed into a passion for both technology and marketing. While many of our customers remember her as a Tech Support Agent, she has grown into her current role as a Customer Engagement Specialist. Where she helps our customers unlock the full potential of their technology.

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