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[vc_row][vc_column][vc_column_text]Note:  Before getting remote access to your work computer, the CreativeTek account administrator for your organization must submit a written request.   Setup Part 1: Setting up a Splashtop Account A CreativeTek agent will share the computer with you via Splashtop. If you already have a Splashtop account, move on to Part 2.  Otherwise continue to the next step. You will receive an emailed invitation from Splashtop. ...

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[vc_row][vc_column][vc_column_text]Add a signature to your emails for a professional touch.   The contact information contained in your signature can be almost as important as the email itself.  If someone needs to follow up with you, they should immediately know how to find you. As you create your signature with the instructions below, keep in mind a few pointers: Your emails can form a first impression in...

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[vc_row][vc_column][vc_column_text]Note: Your work email is managed by CreativeTek.  As such, you have access to your email from any computer.   Here is how: Go to outlook.com Sign in with your work email address and your password   Tip:  If you do not know your email password, ask your supervisor.[/vc_column_text][/vc_column][/vc_row]...

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[vc_row][vc_column][vc_column_text]According to Microsoft: Focused Inbox helps you focus on the emails that matter most to you. It separates your inbox into two tabs—Focused and Other. Your most important emails are on the Focused tab while the rest remain easily accessible—but out of the way—on the Other tab. You’ll be informed about email flowing to Other, and you can switch between tabs at any time to take...

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[vc_row][vc_column][vc_column_text]Change your Office 365 password to keep your account secure.   Sign in to outlook.com with your work account. Click Office 365 on the top-left corner of the page. Click Settings, the gear icon on the top-right corner of the page. Click Change your password. Enter your old password. Enter a new password and confirm it. Click Submit. [/vc_column_text][vc_empty_space height="20px"][vc_column_text]Notes: Do not use the same password you use for other websites. Changing the password affects all...

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[vc_row][vc_column][vc_column_text]If a coworker shared their calendar with you, but you lost the invitation, you can add their calendar to your Outlook as follows:   Open Outlook Go to Calendar On the left pane, right-click on My Calendars or Shared Calendars (your preference) Go to Add Calendar > Open Shared Calendar Type the complete email address of your coworker in the text box Click OK [/vc_column_text][vc_empty_space height="20"][vc_column_text]That’s it.  You should now see your coworker’s shared calendar.  Depending on the privileges...

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[vc_row][vc_column][vc_column_text]Some times it’s necessary to change your computer’s sleep settings.  For example, when you’re expecting to receive unattended remote support from CreativeTek.   This is how you set your computer to never sleep: Click on Start Type “Edit Plan Settings” in the Start menu search box Click on Edit Plan Settings in the search results Next to Put the computer to sleep, select Never Click Save   Note: If the device you’re working on is a...

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[vc_row][vc_column][vc_column_text]Office 365 uses Microsoft Exchange technology, which makes it easy to add your account to Outlook.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]1. Select File > Add Account[/vc_column_text][vc_empty_space height="10px"][vc_single_image image="6305" img_size="medium"][vc_empty_space height="20px"][vc_column_text]2. What you see next depends on your version of Outlook[/vc_column_text][vc_empty_space height="10px"][vc_row_inner][vc_column_inner width="1/3"][vc_column_text]For Outlook for Office 365 and Outlook 2016[/vc_column_text][vc_single_image image="6308" img_size="medium"][vc_column_text]Enter your email address and click Connect[/vc_column_text][/vc_column_inner][vc_column_inner width="1/3"][vc_column_text]For Outlook 2013 and Outlook 2010[/vc_column_text][vc_single_image image="6309" img_size="medium"][vc_column_text]Enter your name, email address, and password...

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