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Author: Jazmin Mehne

[vc_row css=".vc_custom_1681832814814{padding-bottom: 50px !important;}"][vc_column][vc_column_text]The City of Alliance has announced a city-wide power outage scheduled for Sunday, May 21 at 1:00 PM. Power is expected to be restored by 9:00 PM the same day. Details provided by the utility office are found on the City of Alliance website.   If you receive your electric service from the City of Alliance, please consider shutting down your computers, servers, and...

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[vc_row css=".vc_custom_1681832814814{padding-bottom: 50px !important;}"][vc_column][vc_column_text]As we continue our dedication to the success of small businesses during these trying times, we’re happy to announce that CreativeTek is now a Panhandle-wide company.   This means we’re expanding our services to the entire Panhandle and will no longer charge mileage fees on scheduled service calls for cities within the area. We’re thrilled about this expansion as it will allow us to...

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[vc_row css=".vc_custom_1681832814814{padding-bottom: 50px !important;}"][vc_column][vc_column_text]Cybercriminals are crafty, and phishing is one of the most common traps we see people fall for. A play on the word fishing. Criminals use emails pretending to be a well-known organization to cast their "bait," hoping the recipient will "bite" by providing them with the information criminal has requested. Often, these scams come in the form of emails claiming to be...

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[vc_row][vc_column][vc_column_text]The My CreativeTek page is a great resource!   The page provides many helpful links, including My Portal, where you can sign in to your account and remotely access your computers from anywhere. If you don't have an account yet and would like remote access to your work computer, submit a support request, and we'll set up your account.   This page also displays our recent blog posts, where...

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[vc_row css=".vc_custom_1680115160162{padding-top: 32px !important;padding-bottom: 50px !important;}"][vc_column][qodef_icon_with_text icon_pack="font_awesome" fa_icon="fa-briefcase" icon_position="left-from-title" icon_type="normal" icon_size="qodef-icon-small" icon_animation="" title="About the Job" title_tag="h3" icon_color="#29c3e8" icon_hover_color="#18546f"][vc_column_text]Looking for a change of pace? Join the fun, modern team at CreativeTek! We are now hiring an Intake Coordinator. This person will be our customers' first point of contact, so we are looking for someone who's great at customer service and loves interacting with people.[/vc_column_text][vc_empty_space height="25px"][vc_row_inner][vc_column_inner width="1/2"][vc_column_text]Hours...

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[vc_row css=".vc_custom_1675279490872{padding-top: 32px !important;padding-bottom: 32px !important;}"][vc_column][vc_column_text]Your staff is truly your last line of defense when it comes to cyber security. So make sure they know how to recognize a threat before the worst happens.   That's why we are excited to bring you and your staff free Security Awareness training! So keep an eye out here on our blog or in your email, as we will get...

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[vc_row css=".vc_custom_1675279490872{padding-top: 32px !important;padding-bottom: 32px !important;}"][vc_column][vc_column_text]Turn your computer into a shiny new one with our limited-time trade-in offer! Upgrade your desktop early, and we'll buy back your old one for up to $300.   As you may remember, a few weeks ago, we wrote a post about current world tensions and their possible effect on the supply and manufacturing of chips. With so many unknowns in today's...

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[vc_row css=".vc_custom_1675279490872{padding-top: 32px !important;padding-bottom: 32px !important;}"][vc_column][vc_column_text] Need help? There are many ways to contact us for support: [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][qodef_accordion style="boxed_accordion"][qodef_accordion_tab title="From Your PC" title_tag="h5"][vc_column_text]Here is a new, quick, and easy way to submit a Support Request if you are already a CreativeTek Customer and are on a supported PC.   1. Because you already have our tools installed on your computer, you should see a CreativeTek icon in your System...

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[vc_row][vc_column][vc_column_text]As we launch into the new year, we are keeping a close eye on the current conflict between China and Taiwan. Of course, we usually wouldn't be updating you about world tensions, but China and Taiwan are a huge deal in the world of technology. We rely on Taiwan Semiconductor Manufacturing Company (TSMC) to produce the large majority of the chips in our electronics. In...

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[vc_row][vc_column][vc_column_text]Note:  Before getting remote access to your work computer, the CreativeTek account administrator for your organization must submit a written request.   Setup Part 1: Setting up a Splashtop Account A CreativeTek agent will share the computer with you via Splashtop. If you already have a Splashtop account, move on to Part 2.  Otherwise continue to the next step. You will receive an emailed invitation from Splashtop. ...

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